I really like the idea of modifications, automation, and flexibility. This was a pain point from the past, so I did not hesitate to subscribe & agreed to replace previous software with Milkyweb product. Also, we decided to develop additional modules to replace the other software we were using to cover additional operations. The project was successful and even more, we found many tasks that we were performing manually or semi-manually and replaced them with automation.
Some of the operations, which we thought were ok and should not be changed or modified, looked arduous and time-wasting after the implementation of some of the new modules. As a result, we have initiated the revision of our operations and found that the approach we were using has waste and it could be improved by changing the way of the operations.
Using this approach we have geared up 6 departments of our company and replaced a lot of repeatable, time-consuming work on one hand. And on the other, we saved costs, increased performance, and work quality.